Issue 11

Killer Customer Service, Part 1

You want to take over the world, and you want to do it with your hosting company, right? Get in line. It’s the waiting line for web hosting greatness, and it’s one of the least hospitable (not to mention most exciting) places to be. If you don’t mind standing around while greatness approaches at an immeasurably slow pace, this article isn’t for you. However if you’d like to muscle your way a bit more toward the front of the crowd, an excellent way to start is to improve your company’s customer service department.