(Ping! Zine Web Tech Magazine) – Codero Hosting (www.codero.com), a leading provider of dedicated, managed, cloud and hybrid hosting services, announced Robert Autenrieth as COO and Vice President, Technical Operations and Support. His responsibilities will include management of Codero’s 24/7/365 customer support, data center operations and technical operations teams. Additionally, he will manage Codero’s data center strategy – from design to execution. Autenrieth was previously Vice President of Global Support Operations at Rackspace.
“With his extensive hosting technology experience, Robert is uniquely qualified to deliver on Codero’s promise of exceptional service through industry-leading uptime, expert customer support, and unparalleled value and performance. There is no one better suited to design and manage the Codero global data center footprint and customer care delivery,” said Emil Sayegh, CEO and President of Codero Hosting. “Robert led one of the largest teams at Rackspace with hundreds of employees reporting to him, making him an ideal fit to ensure Codero reliably delivers cloud-based services on a massive scale, always advancing our technology to meet growing customer and business demands.”
Autenrieth spent eight years with Rackspace in various roles and most recently provided the executive oversight of strategic planning, tactical alignment and P&L responsibility of nine teams supporting revenue generation, Customer Support and product engineering activities for Rackspace globally (USA, EMEA, APAC). As General Manager of Data Center Engineering/Operations, Autenrieth orchestrated operational strategies around data center management, customer care, engineering, and asset management, resulting in improved customer experience and increased profitability. Autenrieth earned a BBA from Texas State University and an MBA from Webster University. He also holds a PMP certification and is a graduate of the Leadership San Antonio class.
“This is a very exciting time at Codero and I am honored to be part of the team,” said Autenrieth. “As companies shift from internally-run data centers to managed and cloud hosting providers, Codero is perfectly aligning automation, operations, marketing and the right product mix to support the SMB and enterprise markets. I look forward to providing the leadership, strategic planning and tactical implementation necessary to take the operations and customer support teams to the next level ensuring we deliver exceptional service to every customer, in every interaction.”
About Codero Hosting
delivers world-class dedicated, managed, cloud and hybrid hosting solutions on-demand for businesses of all sizes on a global basis. Codero integrates innovative industry-leading IT hosting solutions that are fully automated with all customer service delivered by a seasoned and highly technical US-based team. This allows companies to confidently outsource their IT hosting needs while empowering them with complete control over their IT environment. Codero offers hosting from its Phoenix, Arizona and Ashburn, Virginia data centers
. All Codero services and products are backed by SAS 70 Type II secure data centers, live U.S.-based 24/7/365 support and a seasoned staff. An industry innovator, Codero has the only customer loyalty Rewards Program of any of the major industry players, as well as attractive, and rewarding affiliate, channel, and reseller programs. Codero is backed by growth private equity firm Catalyst Investors. For more information about Codero, please visit www.codero.com
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