(Ping! Zine Web Tech Magazine) – The Federal Trade Commission filed a lawsuit against T-Mobile on Tuesday, accusing the company of over billing its customers since 2009.
According to the New York Times, the mobile carrier earned millions of dollars from adding unauthorizes charges to monthly bills by third party services such as horoscopes and dating tips.
Usualy these services cost $9.99 a month, which T-Mobile took 35 to 40 percent of the charged amount.
Most customers were not aware of the charge because the company reportedly disguised the usage charges with desriptions such as “8888906150BrnStorm23918.”
“We have alleged that T-Mobile took a hefty cut out of these charges,” said FTC director of consumer protection, Jessica Rich. “In aggregate this has translated to hundreds of millions of dollars in revenues for T-Mobile.”
T-Mobile CEO John Legere descrbed the chargers were “without merit” stating the following:
“We are disappointed that the FTC has chosen to file this action against the most pro-consumer company in the industry rather than the real bad actors.”
The FTC’s lawsuit asks for T-Mobile to refund all money to customers that received the charges and to give up all revenue made from the scamming.