(Ping! Zine Web Tech Magazine) – With one million consoles sold in the first 24 hours of its release, the PlayStation 4 is quickly becoming one of the most successful consoles that Sony has ever launched. As expected with the launch of any new product, issues are bound to happen, leaving customers very irritated.
Users have been reporting numerous issues with their consoles such as app problems, blinking blue lights, and error codes, among many others things.
A spokesperson for Sony told Mashable that they are taking “the problem very seriously which is why we’re having each of the affected systems sent back to us and tested to eliminate all possibilities and identify the issue.”
Mashable also reports that Sony addressed the many rumors that customers would have to wait up to six weeks for a replacement system by stating, “We are immediately sending replacement PS4 systems to those with affects PS4 systems.”
Sony has posted a guide in their support forum for users who are experiencing any hardware issues with their PS4.