How Do I Obtain An SSL Certificate?

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Written By: Brad Markle
Experience Level: Beginner
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If you need more information about what a SSL certificate is and why they are important, please read our article.

Shared SSL Certificates

If you are on a shared server (cheap or business class hosting), you will have access to the shared SSL certificate on the server. To access this, you will need to call your account from the temporary URL using the secure server name. The secure server name is always ‘secure##’, with ## being the number of your server. If you do not know your server number, please refer to your welcome email, AMP, or contact [email protected]

For example, if you are on the server and your username is ‘user1’, your secure URL will be located here:

Please note that this will show the above URL for all secure calls to your site.

Please keep in mind that if you use the shared SSL, every link will need to use the same link structure as above. Shared SSL’s only only work using your Temp URL.

Dedicated SSL Certificates

You can order a dedicated SSL in your Account Management Panel (or AMP). For help logging into AMP, please read our article on logging into AMP.

Once you have logged into AMP, to order a dedicated SSL:

  1. Under “Additional Services” click on Other.
  2. Select your hosting plan you wish to purchase the SSL for.
  3. Next, click on Request SSL Certificate Purchase.
  4. On the next screen, select the SSL Certificate’s subscription length (ie 1 or 2 years). Also enter the Desired Certificate Name. Generally secure. or www. are the most common certificate names, followed by the domain name. For example, a certificate for our website would read When you are done click Next.
  5. Enter the contact information for the owner of the SSL certificate. Note that Comodo will check the information you submit against the information given in a WHOIS lookup. If the information differs than it may delay the issuing of your SSL.
  6. Finally, after hitting Next you can choose how you want the SSL billed. Once you have completed the form, clicking Submit will send the information to our support department.

To have the SSL certificate installed, you first must remove domain privacy from the domain. If your domain’s registered at a different registrar, contact them for assistance removing domain privacy. After completing the SSL installation, our support team will send you an email with more information. After completing the SSL installation, our support team will send you an email with more information.

What is the process for requesting an SSL Certificate?

Outlined below is a summary of what will happen when you request an SSL certificate:

  1. Request an SSL certificate from within AMP (by following the directions on this page)
  2. After our Support Team receives your request, we’ll being the process of purchasing and installing your SSL certificate.
  3. When the SSL certificate has been installed onto your account, our Support Team will send you an email to confirm that your new SSL certificate is available and ready to be used.

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