Issue 11 – Killer Customer Service, Part 1

You want to take over the world, and you want to do it with your hosting company, right? Get in line. It’s the waiting line for web hosting greatness, and it’s one of the least hospitable (not to mention most exciting) places to be. If you don’t mind standing around while greatness approaches at an immeasurably slow pace, this article isn’t for you. However if you’d like to muscle your way a bit more toward the front of the crowd, an excellent way to start is to improve your company’s customer service department.

Columns

Hosting Gurus:
Templating with PHP Webhosting Needs Bloggers

Industry Profile:
Ensim

Sales & Marketing:
“Selling” Offsite Hosting To Corporate Clients

Business Issues:
Take On The Big Guys

Product Review:
Control Your Children’s Computer Usage with ComputerTime

Librenix Web Site Review

Server Security:
Zero Downtime Post-Compromise Forensics

Just For Fun:
Wordfind

Departments

Bits and Bytes:
Go Daddy Advertises in SuperBowl

WhatIsMyIP Sells on Ebay

ViaWest Expands Facilities in Salt Lake City

1&1 Fastest Growing Webhost in 2004

Ensim Benefits From Combined Knowledge

HostingCon 2005 Conference Update

Webhost Makeover Contest Update

Comodo Acquires PSoft

Interworx Team Announces New Release

Google Conquers Email & Domain Registration

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