Neutral Tandem to Offer Cloud-Based Unified Communications

(Ping! Zine Web Hosting Magazine) – Neutral Tandem, Inc., (Nasdaq:TNDM), a leading provider of global interconnection services, today announced its plans to introduce the first cloud-based collaboration service in the United States specifically developed to be resold by Cisco’s Value-Added Reseller (VAR) community and System Integrators (SIs). The new cloud-based service is based on Cisco’s next-generation Unified Communications infrastructure and will leverage Neutral Tandem’s extensive expertise in operating and managing IP networks. Neutral Tandem has entered into HCS Trial agreements with select Cisco authorized VARs and is trialing the service with them.

The service, based on Cisco’s Hosted Collaboration Solution (HCS), will enable VARs/SIs to deliver a full suite of unified communication and collaboration applications, including Single Number Reach, Integrated Messaging and Presence, Video Calling and WebEx integration. HCS provides support for single site, multi-site and hybrid premise-based implementations that allow significant flexibility to business customers. This solution will enable VARs/SIs to sell a monthly subscription based solution under their own brand. Additionally, VARs/SIs can provide customized solutions to their client base by overlaying HCS with their own managed services. This will offer VARs/SIs the unique opportunity to differentiate themselves while growing their revenue predictably and without heavy front-end CAPEX costs for themselves or their customers.

The Neutral Tandem service will provide a robust set of tools necessary for Cisco VARs/SIs to sell and manage the full suite of HCS services. This new service is designed to integrate with a VAR’s/SI’s existing unified communications and collaboration services provisioning and management processes. Furthermore, Neutral Tandem’s focus on providing solutions to the wholesale market will preserve the end-user customer relationships with the VAR/SI.

Cisco’s research shows that the market for hosted unified communications and collaboration solutions is growing significantly. By 2013, hosted collaboration is projected to grow to $8 billion, comprising 31 percent of the Unified Communications market. Reselling Neutral Tandem’s wholesale HCS offering will allow VARs/SIs to meet the growing demand for cloud solutions.

Nexus IS, Inc., a Cisco Gold Certified Partner focused on offering collaboration, data center, borderless networks, business video and managed services, is the first Cisco channel partner to trial Neutral Tandem’s new HCS offer. “We are pleased to be involved in the proof-of-concept phase for Cisco Systems and Neutral Tandem’s new collaborative HCS solution. We are particularly impressed by Neutral Tandem’s detailed understanding of the market and network neutrality. Our customers have been asking for a solution like this and Neutral Tandem’s network neutrality is what drew us to their offer,” said Mike Heiman, VP of Engineering of Nexus IS, Inc. “This is a great program that will provide us the ability to differentiate ourselves while competing more effectively.”

“We are excited to develop this new hosted offer together with Cisco and expand our product portfolio to include cloud-based services that will help companies cost effectively meet the unified communication needs of the market,” added Surendra Saboo, President and COO of Neutral Tandem. “This will be an ideal way for VARs and system integrators to be able to offer a Hosted Collaboration Solution to their enterprise customers while benefiting from a new stream of recurring revenue.”

“Cisco has a range of go-to-market strategies to meet the growing demand for cloud collaboration services and Neutral Tandem’s white label offering of HCS is one model that presents a significant business opportunity for channel partners,” said Richard McLeod, senior director for Cisco’s Worldwide Partner Collaboration Sales and Practice Management. “As the first US-based partner to bring a white-label HCS offering to market, Neutral Tandem will help VARs and integrators drive growth and profitability while providing end customers with a proven collaboration solution.”

To find out how to utilize Neutral Tandem’s Hosted Collaboration Solution to increase revenue opportunities and to provide collaborative solutions to the enterprise market, contact [email protected] or visit