(Ping! Zine Web Tech Magazine) – Open-Xchange, creator of messaging, collaboration and office productivity software has announced the launch of OX Messenger, an instant messaging (IM), voice and video application based on the WebRTC standard. Developed in collaboration with VoIP and web technology specialists, Voiceworks, OX Messenger fully integrates with OX App Suite to offer end users a full set of communication tools from within the browser or mobile app.
OX App Suite users can use OX Messenger to make voice and video calls and send instant messages to other individual users or groups. Single click calling or IM from email chains, diary items and address book contacts streamlines communication making collaboration easier. Non-OX users can also take part in communication through a guest mode, ensuring no one is left out of the conversation. Optional features include the dial out to regular telephone network (PSTN) enabling users to call normal fixed-line and mobile phone numbers.
“The modern communication landscape has become unnecessarily complex with individuals and businesses using multiple siloed applications and services often for a single purpose,” says Rafael Laguna, CEO of Open-Xchange. “These OTT services such as Skype and WhatsApp not only erode into service provider revenue but also make it difficult for users to manage communication with friends and colleagues.
“OX Messenger empowers service providers to combat the threat of OTT services by offering a full suite of communication tools from a single portal. By having IM and video conversations from the same place that users already send email and share files, service providers will offer a simplified user experience and in turn helping to promote customer loyalty.”
OX Messenger is the result of almost two years’ worth of collaborative development between Open-Xchange and Voiceworks. Built on the open source WebRTC standard protocol, OX Messenger offers highly resilient and secure peer to peer communication. A combination of desktop browser use and native apps for mobile ensure consistent and reliable performance and service at home, in the office or on the move. OX Messenger also supports browsers that do not yet support the WebRTC open standard, including Internet Explorer and Safari, by utilizing a proprietary fallback mechanism.
“Integrating voice and video services with other communication platforms has always been a long-term ambition of ours, and collaborating with Open-Xchange has allowed us to achieve this,” says Stijn Nijhuis, CEO of Voiceworks. “Good communication is all about context, and by integrating communication tools directly with productivity tools we believe OX Messenger will allow people to work more effectively together.”
OX Messenger was launched at OX Summit 2014, Europe’s largest open cloud event, at the Muffatwerk in Munich. Service providers will be able to offer OX Messenger to customers from December 2014 as part of OX-as-a-Service or a hybrid hosted OX App Suite installation.
Open-Xchange develops, markets and sells web-based communication, collaboration and office productivity software, which enables full integration of email, documents, scheduling and social media. Built for the cloud, OX App Suite connects business and personal worlds, across devices and legacy systems. Sold and delivered through cloud and hosting providers, telcos and local Internet services companies, OX App Suite gives individuals the freedom to collaborate, work and communicate the way they want to. Founded in 2005, the company is privately owned and headquartered in Nuremberg, Germany, with offices in San Jose, CA, and Kuala Lumpur, Malaysia. For further information, please visit: http://www.open-xchange.com.
Voiceworks makes corporate communication services easier to use and more transparent. Voiceworks is continuously innovating and developing professional integrated fixed, mobile and web-based communication services. With over 10 years of experience Voiceworks is the leading cloud voice provider in the Netherlands and the only provider with an in-house developed web based communications suite, VoIP cloud offering and full MVNO mobile network – all integrated into one solution.
Voiceworks continues to develop its business proposition and is looking for wholesale partners to expand internationally. The company is already able to provide telephone numbers in over 50 countries worldwide. Voiceworks was named the fastest growing technology company in the Netherlands and Belgium in 2011’s Deloitte Technology Fast50. For more information: www.voiceworks.com or follow @voiceworksnl on Twitter.