(Ping! Zine Web Hosting Magazine) – ZNetLive, India’s second largest web hosting company announced it has improved manpower efficiency for its reseller partners by 50 percent by deploying Plesk 12. This has critically enabled its reseller partners to become more profitable as well as enable them to deliver more value-add to its customers in an increasingly-competitive cloud space.
ZNetLive, provides dedicated server, virtual private server and cloud hosting services to customers in over 125 countries through its state-of-the-art data centers in Dallas, Seattle and Washington D.C. in the United States, and in Hyderabad and Bangalore in India.
Other key benefits that ZNetLive and its reseller partners reaped by deploying Plesk 12 included:
- Greater flexibility for resellers to manage their own end-customers without ZNetLive’s support;
- Better Control where administrators have complete access to account management capabilities;
- Easier management of the IT ecosystem;
- Quicker server and platform migration; and
- Enhanced visibility over IT resources.
Umesh Dubey, Senior System Administrator, ZNetLive said: “One of our key customer segments are resellers. We came to realise that for these companies managing the day-to-day operations of the business can be a challenge, especially when all they had was a website panel that offered very little functionality.”
Resellers had to log in to individual servers to manage their resources and configure the security settings, and manually migrate their customers from one server or operating system to another. This was generally inefficient and tied up a great deal of manpower to just service current customers.
To provide resellers with enhanced account management capabilities, and enable them to manage all the sites from a single dashboard, or remotely through a mobile app, ZNetLive decided to offer Plesk 12 as their default control panel. Plesk is designed to help with the management of web, domain name server, mail and other services through a comprehensive and user-friendly interface.
The deployment of Plesk has also resulted in more efficient use of human resources. “By automating many of the tasks involved in managing a hosting environment, Plesk has enabled our resellers to reduce manpower requirements by about 50 per cent,” said Dubey. “This has enabled them to maximize manpower efficiency by deploying them to higher-value tasks within the company.”
Pavel Ershov, Odin Vice President and General Manager in APAC and Japan, said: “Today, over 50 percent of all small businesses do not have an online website[i], the global online presence market is also forecasted to reach US$21 billion by 2016[ii]. This represents a huge untapped opportunity for web hosting companies. Plesk is enabling ZNetLive and its resellers to make the most of this by increasing efficiencies and reducing overall cost, enabling them to concentrate on their core business.”
Founded in 2001, ZNetLive is an ICANN accredited domain registrar and dedicated server, VPS and Cloud hosting services provider to customers in over 125 countries worldwide. ZNetLive’s hosting expertise is backed by the industry’s best accreditations such as the HostReview Readers’ Choice Award; The Deloitte Technology Fast 500 Asia and Fast 50 India Awards for 2010 & 2011; ISO 9001, ISO 27001 and D&B certification; among many others. For more information, please visit: www.znetlive.com.