SoftLayer Offers Customers Nimsoft Monitoring

(Ping! Zine) – SoftLayer Technologies today announced it has launched the Nimsoft Monitoring Solution (NMS). NMS provides SoftLayer customers advanced monitoring capabilities designed to improve management of their hosted environment and increase the performance and availability of their business applications.

Key advantages include:

 Comprehensive visibility of infrastructure, services, customer views, and customer service levels
 Full transparency through any application stack
 High-levels of security, availability, and scalability
 Tiered monitoring levels to meet targeted business objectives and needs
 Robust APIs for extensive integration
 Lightweight, scalable architecture + “zero-touch” deployment ideal for cloud environments

“We believe in empowering our customers, and that means not only giving them complete control over their services but also giving them all the information they need to make informed decisions about their infrastructure,” said Sam Fleitman, SoftLayer Chief Operations Officer. “NMS’ robust capabilities enable us to adapt the solution to nearly any customer environment and provide detailed metrics with efficient, easy-to-understand reports.”

All SoftLayer customers will receive the same standard-level monitoring, including automated alerts and reporting on critical health indicators. They also have the option to upgrade to more comprehensive database, application, and infrastructure service monitoring.

Additionally, NMS’ extensive APIs provide seamless, bi-directional data communications with management applications, such as configuration management databases and service desks. This enables tight integration between NMS and customers’ management environments, as well as between NMS and SoftLayer’s automated deployment and operations process, enabling the company to quickly scale the service to tens of thousands of servers.

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