Steadfast Welcomes James Webb, Director of Support

(Ping! Zine Web Hosting Magazine) – Steadfast, a leading provider of private and public cloud hosting, colocation, disaster recovery and managed services, is proud to welcome James Webb, Director of Support, to the team.

James Webb has over two decades of experience managing technology companies, launching funded start-ups and creating visionary products as a seasoned professional in the hosting industry. Webb recently served as the VP of Operations for an Inc. 500 hosting company known for outstanding customer service and fully managed services. James also has a strong background in server technologies, system administration, training, and sales.

“I found that while many other hosting companies are playing it safe and resting on the technologies that got them where they are today, Steadfast’s well-balanced team is constantly working to leverage new technologies while improving existing methodologies and offerings,” Webb said. “I was drawn to Steadfast knowing they have their eye on the future.”

“James brings knowledge and experience that prepares Steadfast to grow and adapt,” said Karl Zimmerman, CEO of Steadfast. “Our 24/7/365 on-site support is an important differentiator, and James will keep us sharp and focused.”

Webb’s goal is to prepare Steadfast’s front line for the future. “System administration is an ever moving target,” he said. “I plan to identify ways to sharpen our training, identify areas in Support for improvement, further our employees careers, and improve communication.”

“James is the right addition to the Steadfast team,” said Joe Bong, COO of Steadfast. “His 15 years of support management, managing teams of over 30 people, speak to his strengths in training, process, and customer satisfaction. He brings stability in the group, and takes our already unmatched services to a higher level.”

Questions about Steadfast’s offerings can be directed to sales(at)steadfast(dot)net or 312-602-2689, Option 2.

About Steadfast
Founded in 1998, Steadfast is a Chicago-based IT infrastructure provider with fully redundant data centers in Chicago and Edison, New Jersey.

Steadfast’s services include managed cloud hosting, dedicated servers, colocation, hybrid hosting, and disaster recovery services. These services are all highly customizable, designed to give customers maximum flexibility. By combining services, enterprises can create unique infrastructures tailored to specific requirements. Steadfast’s customers include organizations of all sizes, from small and medium businesses with single cloud hosting accounts, to larger companies with multi-gigabit setups. Steadfast prides itself on its “Always there” philosophy, with comprehensive managed services and support.

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