(Ping! Zine) – Verizon has appointed Bob Toohey as president-global enterprise. In that role, Toohey is responsible for marketing, sales, professional services, service delivery and the customer experience for Verizon’s global enterprise, mid-sized business and government customers.
Toohey assumes his new position, which is effective immediately, following the appointment in September of Fran Shammo as executive vice president and chief financial officer for Verizon Communications. Shammo had previously led the company’s combined consumer and business wireline operations.
Verizon President and Chief Operating Officer Lowell McAdam said: “Bob’s strong background spanning customer care, human resources, finance and operations makes him a natural fit for this key global role. Verizon is lucky to be able to repeatedly tap such a strong bench, and I’m confident that Bob and his team will drive extraordinary results by expanding Verizon’s share and delivering a differentiated experience in the global enterprise and government markets.”
Toohey most recently served as senior vice president of global customer care and services for Verizon Business, responsible for customer service, delivery and ongoing management of the company’s large-business, mid-tier, government, education and wholesale customers worldwide. Prior to that, he was the senior vice president of human resources and communications for Verizon Business, responsible for developing and implementing global human resources policies, strategies and programs designed to drive workforce engagement and develop a high-performance, service-oriented culture. A 22-year company veteran, Toohey began his career at GTE in 1988, holding various positions of increasing responsibility in finance, operations and human resources.
Toohey serves as vice chairman of the Board of Directors for Atlantic Health, and is a member of the Board of Advisors for Highroads Inc. He is also a member of the Board of Visitors for Northeastern University’s College of Business Administration.
Toohey holds a Bachelor of Science in finance from Northeastern University.