Home » AI

Tag: AI

Look in the Mirror and Foresee the Future of Telecommunications

By Martin Laesch, Chief Technology Officer, Neural Technologies

The adoption of 5G will unleash the full potential of augmented and virtual reality, Smart Cities, and the Internet of Things (IoT); this will present opportunities for Communications Service Providers (CSPs) to strengthen current revenue sources or create entirely new revenue streams. Consumers continue to display an insatiable appetite for data and with the consumption of data-hungry applications securing a place in consumers’ daily lives, data usage is set to continue increasing exponentially into the future.

CSPs currently face the ever-increasing challenges of leveraging 5G networks and offering customers new types of services. To overcome these challenges, new digital technologies are required to automate complex business processes to provide customers with the personalized service they have come to expect in a fast-evolving, digital world.

By 2025, CSPs should already be leveraging 5G networks to offer new types of services to various customer segments. The challenges of this endeavor will lie in the ability to scale telecom platforms, automate lifecycle management of network slices, and incorporate predictive demand and maintenance – all while ensuring operational efficiency and a behind-the-scenes workforce to support platform optimization.

Using automation to improve customer services

To address these challenges, an Analytical Data Model (Artificial Intelligence [AI] Data Model) and Machine Learning (ML) were used to develop the Digital Twins technology and tested as part of the 2019 TM Forum Digital Twins catalyst project. The technology serves as a virtual representation of a real-world entity or system, which acts as a mirror to provide a means to simulate, predict, and forecast behavior in the digital world. As part of the catalyst project, the Digital Twins technology was applied to various use cases, such as networks, individuals, organizations, and processes, to determine their effectiveness for telecom industry applications in order to address the aforementioned challenges predicted for 2025.

For the Digital Twins technology to be possible, a common data model is essential. All data needs to be classified and structured in the same way for the digital technology to perform. Digital Integration is the first step to making this possible.

One example of a Digital Twin is that of a customer. A customer’s Digital Twin will be represented in a heatmap with icons to help visualize aspects of their digital lifestyle, such as whether they spend a lot of time gaming, have high mobile usage, or are physically inactive. This twin can then be used by the CSP to tailor messages to that individual. For example, the Digital Twin may show that the customer has a low step count, which could trigger a notification to the individual to be more active.

Using a Digital Twin, operators can also determine where there will be a significant increase in latency within the network, and then share that information with the customer’s Digital Twin to find out what is going to be affected and determine the next best action.

The Digital Twin can also speed up product development cycles, save time and money, and create new business models based on intelligent outcomes. This allows enterprises to personalize the customer experience and meet their precise demands, thereby enabling the enterprises to grow and improve their customer base through targeted campaigns, tailored services, and promotions. In turn, this generates greater customer loyalty and retention as well as customer spending through personalization with timely, individually tailored offers.

Proven methods for the future

The TM Forum Digital Twins catalyst project proved that Digital Twins not only work for the manufacturing industry, but for the telecommunications space as well. As part of the project, Neural Technologies successfully created a Customer Twin alongside the collaborative development of a Mobile Network Twin and an Enterprise IP Network Twin, all originating from the core AI Data Model.

In addition, the catalyst project also demonstrated real-time communication between the twins. Using the proposed TM Forum Open Application Program Interfaces (APIs), Neural Technologies was able to share such simulated, forecasted, and predicted outcomes so that each individual twin was able to recommend a more informed action, instead of a siloed view.

Ultimately through using Digital Twin technologies in the telecommunications industry, a more holistic view across the whole of the operator’s network will be achievable, making it possible to not only make more informed recommended actions, but also make equally fast decisions. As a result, all such “what if” scenarios could now be done in the virtual world without affecting the real world.

Next to the challenges the telecommunications industry will face with the ever-growing volumes of usage data, software vendors like Neural Technologies need to provide solutions that are able to exchange data with any kind of connected system. Information exchange between systems will be key. and the usage of real time APIs will grow. Industry standards for these APIs, like those specified through the TM Forum Open APIs, will help to standardize the exchange of information which Neural Technologies fully supports already today.

With more data becoming available through the Internet of Things and 5G in the future, operators need to prepare themselves to leverage this data. Data is every operator’s asset, and using AI and ML, these assets can be mobilized to enable CSPs to strengthen current revenue sources by creating entirely new revenue streams. Ready to help CSPs achieve these goals, Neural Technologies’ state-of-the-art digital transformation and analytical technologies can help CSPs leverage this data and create new revenue streams.

Bio

Martin Laesch joined Neural Technologies in October 2015 as Senior Vice President of Professional Services and is now the Chief Technology Officer. Martin is responsible for the global Strategy and Products, Solutions development as well as the Consultancy Services to customers. Martin has more than 20 years’ experience in telecommunications services and the software industry, filling roles from Project Manager to Managing Director. Martin joined Neural Technologies in October 2015 by acquisition of Enterest GmbH, which he co-founded in 2003. Martin holds a Master of Computer Science degree.

 

Customizable Cloud-Computing Ensures Successful Commercial Drone Missions

By Barry Alexander, Founder and CEO, Aquiline Drones

Although awareness of and appreciation for commercial drone systems is growing, many businesses remain unaware of the opportunities drones offer to achieve better business results, help streamline business solutions, and elevate profitability. Drones are unique aerial vehicles and are ideal for providing crucial aerial perspectives to assess emergency situations like the recent Australian wildfires, and for delivering critical medical supplies to those in need. Drones are even being used to deliver information to the public, as in the current coronavirus pandemic.

However, most businesses do not realize the intrinsic benefit of integrating drones into their day-to-day operations, whether it be for asset inspection and management, perimeter security, precision farming, aerial ranching, video production, or surveying and mapping. The list continues! But a point of note is this: A drone is just mechanical hardware unless used optimally to gather information. Such reconnaissance activity allows users to capture, analyze, manage, model, and share data insights – usually in real-time. This level of application calls for a robust computing platform that supports complex drone operations and the footage they generate. This is facilitated with cloud computing technology.

According to a recent survey by RedLock, only 7% of businesses firmly believe they have decent visibility over all important company information from drone usage in a well-structured and well-secured enterprise cloud. To address their inadequacies, companies are now seeking out unique, customizable, technical platforms such as the AD Cloud. These platforms offer everything involved in completing commercial drone operations in one centralized setting. The AD Cloud in particular provides a variety of salient features ideal for building highly customizable and large-scale solutions.

Building a Cloud from the Ground Up

Core features and services offered by some of the nation’s most notable cloud companies that have mastered and integrated artificial intelligence (AI) and the Internet-of-Things (IoT) include:

  • Modularity – Scalability for high-density drone operations across industries requires a modular cloud design, in which services can be added a la carte, allowing businesses to start small, then scale up as needed.
  • Unmanned Aerial Vehicle (UAV) Specific – It is important for cloud environments to cater to the industries for which they are being used. Specialized cloud platforms such as the AD Cloud provide algorithms for UAV operations, manufacturing, and maintenance, making the AD Cloud more valuable and more desirable for businesses that want to integrate UAVs into their operations.
  • Aviation Compliance – Drones are aircraft. Accordingly, they must operate and should be held to the same or similar standards as manned aircraft. These standards should be established and regulated by the Federal Aviation Administration (FAA) or the International Civil Aviation Organization (ICAO). A drone-specific cloud should maintain built-in compliance rules to ensure that connected devices remain safe and compliant with regulations and the law.
  • True Autonomy – Allows for autonomous UAV operations with plug-and-play mission capabilities.
  • Data Insights – Specialized algorithms can be created for flight control, traffic management, enhanced awareness, terrain modeling, and image recognition, along with specific additions for more sophisticated scenarios.
  • Full Lifecycle Governance – This includes providing connectivity and insights across the drone lifecycle – from product development, to manufacturing, to UAV operations and MRO – resulting in greater efficiencies and reduced downtime.
  • Dynamic Dashboard – A full-capability digital dashboard accessible on any device delivers a comprehensive, standardized, and flexible user experience (UX) with the power of the cloud at one’s fingertips. Users can plan, collaborate, and execute missions, livestream data and video, and obtain real-time data insights – all from within a single and customizable enterprise asset management (EAM) system.

Further, a comprehensive cloud system such as AD Cloud can also aggregate data, which enables companies to make statistical forecasts and logical inferences for future resource planning and allocations.

A Bright and Lofty Future

Despite its extreme growth within the past decade, the global cloud computing market is forecast to exceed $623 billion by 2023 as 80% of organizations – many using drone technology – migrate to the cloud by 2025.

One key projection is that cloud computing will change the hardware architecture of drones by simplifying these flying robots. With low latency, higher bandwidth, and a highly reliable connection to the cloud, a drone only needs to carry sensors, without requiring any additional power.

Drones and edge computing technology will continue to grow exponentially, allowing for more resolution, more sensor types, and more flight capabilities, while supporting demand for higher frequency and more data. In fact, drone fleets and swarms will have the ability to launch from edge computing hubs to further automate the process.

Another major highlight will be the quick creation and activation of a comprehensive cloud computing-drone infrastructure as directed and overseen by the FAA, the regulatory agency for all UAVs – ensuring safety remains paramount.

Lastly, the recent introduction of a bipartisan bill in Congress entitled, The American Security Drone Act of 2019 essentially bans the use of foreign drones – mainly Chinese drones – and other unmanned aerial systems that have been purchased with federal dollars.

The drone industry continues to gain in purpose and popularity, empowering companies that use them with powerful, customized cloud computing capabilities. Cloud-enabled drone technology increases these companies’ operating efficiency, efficacy, safety, and ultimately, their bottom line. As more of these cloud computer-connected devices take to the sky, we’ll see a world that is truly interconnected within the technological atmosphere.

Bio

A veteran pilot, serial entrepreneur, and visionary leader, Barry Alexander is founder and CEO of Aquiline Drones, a full-service, US-based commercial drone company that boasts an integrated manufacturing and supply chain, world-class MRO services, and real-time data insights to improve ROI across a variety of industries. Barry’s ultimate goal is to revolutionize the entire American drone market through innovative technology and key community and governmental partnerships to create a world in which humans and drones live and operate in harmony for the betterment of society.

How IoT Adaptation in 2020 Will Boost Manufacturing Profit, Not Destroy Jobs

By Darren Sadana, CEO, Choice IoT

IoT platform spending is expected to increase at a compound annual growth rate of 40 percent over the next few years, from $1.67 billion in 2018 to $12.44 billion in 2024, globally. Industry 4.0, the fourth industrial revolution, is just now getting underway and will transform conventional manufacturing methods like never before.

More intelligent sensors are gathering and transferring larger amounts of data at faster speeds, and are now capable of making decisions on the spot. Their agility makes them ideal substitutes for the large software-driven manufacturing execution systems currently in place.

These valuable changes active in manufacturing plants, as a part of Industry 4.0, are substantially boosting manufacturing ROI instead of putting people out of work.

Presently, the bulk of manufacturers considering the use of industrial IoT are focused on assessing what digital infrastructures need to be in place to ensure Industry 4.0 takes off smoothly.

Industry 4.0 comprises the “Internet of Things” (IoT) and smart manufacturing, marrying conventional operations of standard manufacturing with smart digital technology. The basic technologies that fall under 4.0 are artificial intelligence (AI), 3D printing (additive manufacturing) and blockchain.

The result? A better, faster ecosystem for companies to process supply chain management in real-time.

How Manufacturers Can Make the Most Out of IoT

Fundamental technologies like AI and blockchain rely on constant access to each other and to the cloud. This process depends on 24/7/365 wireless connectivity, which confers to manufacturers an essential commodity—the ability to obtain accurate, current information, including pricing and contract requirements.

Deleting a primitive central application that determines output, real-time data will now require an explosive increase in data analysis, making it absolutely imperative to create actions around the data gathered.

Still, speed will not hamper accuracy as the intelligence of these machines grows, and only those manufacturers who can make to stock, order and assemble-to-order will win.

In addition to increased efficiency, predictive maintenance will become conventional. No longer will idle time associated with repairs be a concern, because with IoT adaptation, sensors will monitor and analyze multiple signals and alert operators to machines that require servicing.

Since most US manufacturing plants are at least 20 years old, their in-house machines are not equipped to operate in an Industry 4.0 environment (and are also much more prone to breakdowns).

These breakdowns account for up to $50 billion per year in lost manufacturing time, something IoT adaptation can mitigate.

With discrete manufacturing and predictive maintenance, IoT will contribute to the safety of workers by directing them to an emergency evacuation, safeguarding them from serious accidents. With new and improved inventory and equipment tracking, thousands of man hours will be also saved, and businesses will see an expansion in profit without an inflation in data costs.

Industry 4.0 and The Age of 5G Manufacturing: Creating More Jobs

Despite saving man hours, more jobs will be created—those “saved” man hours will be put to use creating jobs that have to manufacture new and smarter devices. With 5G’s multi-trillion-dollar rollout, the number of new jobs predicted for manufacturing alone will triple, according to the World Economic Forum via Forbes.

“Machines and algorithms in the workplace are expected to create 133 million new roles but cause 75 million jobs to be displaced by 2022.” Today, businesses are waking up to the new staffing and organizational demands of IoT.

At the industrial level, IoT will increase the use of robotics, automation, and analytics, creating a higher demand for cognitive occupations, increasing productivity, and producing a more engaging work experience.

As with every industrial revolution prior to Industry 4.0, there will be a net increase in jobs. Technology always opens new opportunities, so we must account for potential job mutations that IoT adaption will continuously bring.

Just like the Amazons of the world emerged after the crash of the dotcom bubble, only made possible by higher internet speeds and faster data transmission, a new era of creative destruction is now on the rise—paving the way for the Amazons and Facebooks of tomorrow.

Healthcare, hospitality, transportation and numerous additional industries will be radically transformed, but only companies taking advantage of IoT will thrive, along with employees who commit to knowledge-intensive sectors.

Vending machines will be gamified so consumers can engage with interactive games to win prizes and create loyalty. Retina scanners can be installed to read customer reactions to gain insight into how they react to different packaging, messaging, colors and games.

IoT will impact additional industries such as healthcare as well, with similar gamification or new devices. Leveraging IoT will allow healthcare providers to make better, faster care decisions including, but not limited to, smart pills, robotics, and Real-Time Health Systems (RTHS).

In the security industry as well, the use of IoT will spike.

Preparing for Innovation while Controlling Costs: 5G Management

Industry 4.0 will transform plants into digital powerhouses, especially as 5G becomes a non-negotiable utility for consumers and dependency on IoT concepts increases.

5G will transmit data faster—which in turn will cause some devices, for various reasons, to work overtime. This will increase costs, and companies won’t realize this until they get the carrier bills at the end of the month and see that the devices went over their allotted MBs.

This makes having the right IoT wireless connectivity partner critical. Platforms must be able to deliver huge amounts of data down to the session level, and be capable of deploying thousands of devices at a time with error-free provisioning.

With 5G Wireless connectivity happening right now, ChoiceIoT is a master agent for T-Mobile, which has already launched 5G in more than 200 cities. Choice IoT can provide the technology and guidance for solution providers to transfer or build their solutions on the network of the future.

As of now, only 14 percent of machines in current US manufacturing plants are equipped to transmit and receive real-time data. Those companies that do not adapt to IoT will compete with existing solutions in the marketplace and become obsolete very quickly.

Solutions providers need to stay ahead of the curve with R&D to make sure they are competitive in the 5G landscape of tomorrow. As they develop solutions that can take advantage of 5G, they can also increase their profitability and relevance in the marketplace.

Due to intense competition among the wireless carriers, 5G costs are not predicted to increase. There are also no cost increases due to carrier competition or the data itself, but the opportunity for expansion of data and overload, and increased number of devices utilizing the technology will result from dramatic increases in speed.

The key to controlling data costs is to get data scientists to evaluate the data and see what data solutions bring cost savings. With Edge Computing, for example, smarter devices and sensors will reduce the need for data to be brought to a central cloud to be analyzed.

Along with data monitoring, using alerts and analysis forms a good connectivity platform that can help businesses see where the data leakage is happening and if that data is relevant.

Most importantly, drilled-down usage by session level is key to good data analysis. This can help identify rogue software and assist solution providers in minimizing data connectivity and storage costs as 5G rapidly approaches.

For example, the vending machine, a common and universally manufactured product, is closely tied to micro markets. This automated, self-checkout technology operates unattended, keeping labor costs down—but would not be possible without a connectivity partner with a real-time IoTSaaS or IoTPaaS to help control devices at the platform level by receiving notifications of rogue or stolen devices incurring roaming charges. Without such partners, these micro markets could lose the momentum gained by heavy carrier charges.

The Revolutionary Potential

This fourth industrial revolution was precipitated by the transition from handwork, to machinery (in the late 18th century), to computerization (that began in 1950). This is a very exciting time, as devices are able to communicate with each other and make decisions without the data having to pass through a central server. This greatly increases the scope and possibilities of new solutions being developed in the marketplace, and consumers will benefit from a better quality of life.

With IoT and artificial intelligence (AI) converging to form a powerhouse of smart manufacturing, there is no pause in its arrival. Experts also predict that the total bill for the 5G rollout, globally, will exceed $2.7 trillion by the end of 2020.

Bio

Darren Sadana, CEO of Choice IoT, Master Agency for T-Mobile. T-Mobile has already launched 5G in over 200 cities—and Sadana’s first-in-industry IoTSaaS is providing the new era of wireless connectivity control of costs for millions of Internet of Things devices within new smart cities as well as the transportation, healthcare, manufacturing, security, retail, hospitality, engineering & energy industries in the US and globally.